Account Manager

Bucharest

Requirements

The minimum requirements you should meet:

• University degree;
• Fluent in English;
• Previous experience in a similar position (preferred);
• Excellent communication and negotiation skills.

Personal Skills:

• Native skills to communicate, persistence;
• Client oriented, pro-active;
• Natural presence in a business manner;
• Dynamic person, well organized;

It is a plus:

• Experience in a operations management team;
• CISCO trainings and certifications.

Description

You will be in charge with: 

• Continuous research for new market opportunities;
• Analyze the competitors' strengths and weaknesses;
• Look-up for IT projects auction announcements and prepare the company project proposal;
• Understanding client's problems promoting IT complex solutions: Hardware, Software, BPO;
• Sustain the actual clients portfolio, Upselling;
• Establishing contact with new clients;
• Pre and post meeting analysis and reports to be done;
• Develops the strategy and contract proposals;
• Periodical reports the target accomplishments.

System Engineer

Bucharest

Requirements

The minimum requirements you should meet:

• University Degree in Computer Science, Telecommunications or relevant experience;
• Fluency in English;
• Networking certifications from Cisco / Juniper / Nortel or similar technology providers;
• Good knowledge and experience in various LAN/WAN technologies: routing, switching, security.

Personal Skills:

• IT enthusiast, proactive worker;
• Team player, project oriented;
• Ability to work under stress and tight deadlines.

It is a plus:

• Knowledge of MPLS, SS7, VoIP (H323, SIP, MGCP);
• Other carrier / ISP equipment experience / certifications;
• Experience in: R&D (SW, DSP algorithms or HW development );
• Knowledge of IEEE standards.

Description

You will be in charge with:

• Research and solutions audit for networking and equipments;
• Research and investigation of different technical subjects (including feasibility studies);
• Perform system design as an active member of IT architecture design and professional services;
• Implementation, management and maintenance of complex telecommunication projects;
• Know-how support for team-mates for specific projects and presales proposals.

Software Developer

Bucharest

Requirements

The minimum requirements you should meet:

• Programming skills (any of the following): Java, JSP/Servlet, JSTL, Struts, J2EE, EJB or C, C++, Visual C++, .NET
• Handles the following database systems: SQL or JDBC, ODBC
• Fluent English.

Personal skills:

• Meticulous and ordered;
• Hard working;
• Fast learning;
• Team player;
• Able to comply with deadlines.

It is a plus:

• Strong Java/JSP/Servlet programming skills and experience
• MySQL and/or MSSQL experience
• Experience with source control and bug tracking software
• Power user on both Windows and Linux
  
  

Description

Customer Care Operator

Bucharest

Requirements

The minimum requirements you should meet:

• Cunostinte de baza in materie de retelistica, software, telecomunicatii, Internet;
• Cunoasterea buna a pachetului MS Office (Word, Excell, Access, MS project);
• Cunostinte in materie de browsere Internet si aplicatii-client email;
• Abilitati excelente de comunicare;
• Abilitati excelente de tehnoredactare;
• Cunoasterea limbii engleze.

Personal skills:

• Dynamic person, client relationship oriented;
• Excellent communication, easy to integrate with an already built team;
• Well organized, meticulous, hard working.

It is a plus:

• Previous work with a client relationship team;
• Advanced networking or hardware experience;
• Cisco trainings and certifications;
• Programming background;
• Second international language skills (Spanish, Italian, German, French).
  

Description

You will be in charge with:

• Answers to incoming calls and logs the information supplied by the client;
• Makes a pre-diagnose of the issue announced by the client and filters the requests made for superior levels of tehnical support;
• Solves basic HW/SW issues on the phone;
• Mediates relation between the Tehnical Department and the Client Representatives;
• Monitors specific software applications for network management and fullfils work log reports.